Terms & Conditions

Cancellation Policy & Costs

Transfers and fixed bookings

  • Transfers to another date within 72 hours of departure are not allowed and the passenger will forfeit the full cost of their trip.
  • Transfers outside of 72 will incur a $30 transfer fee payable to ABC Travel at check in.
  • Passengers are unable to transfer back to an open dated ticket.
  • Once a transfer is in effect, the passenger is then unable to cancel.
  • If a passenger is unable to make their trip due to circumstances not of their own fault e.g. road blocks due to weather, late buses etc, True Blue Sailing will issue them a letter to claim back on their travel insurance. We recommend that all clients have travel insurance, especially during wet season.
  • Cancellations made less than 21 days prior to departure will result in complete forfeiture of the full price.
  • If a passenger on an open dated ticket has booked their date of travel, it will then become a fixed booking, subject to all cancellation charges. All the rules for fixed booking will therefore apply.

Upgrades

  • If a passenger has an open dated ticket and wishes to upgrade to another one of our vessels they may be able to pay an upgrade fee of the price difference between each nett rate (not the retail rate)
  • If a passenger has a fixed date and would like to upgrade, all the rules for fixed bookings will then apply.
PRODUCT COST PAID WHERE
Transfer fee – per date transfer $40.00pp ABC Travel Only
Twin Cabins – Clipper Only $50.00pp ABC Travel Only
Certified Diving 1st $60.00 2nd $50.00 Onboard vessel
Introductory Diving 1st $60.00 2nd $50.00 Onboard vessel
Soft drinks & bottled water From $3 each Onboard Vessel

Terms & Conditions

True Blue Sailing reserves the right to change routes, itineraries or vessels at any time without notice. All itineraries, activities and departures are subject to weather and may be changed or cancelled at the discretion of True Blue Sailing. It should be noted that adventure sailing includes risks. While we make every effort to safeguard clients, we cannot be held responsible for personal injury or loss due to actions which are beyond our control. We recommend that all clients, we cannot be held responsible for personal injury or loss due to actions which are beyond our control. We recommend that all clients have travel insurance covering illness, injury, loss or damage to personal belongings. Clients cancellations made less than 21 days prior to departure will result in complete forfeiture of the full price paid and transfer fees to apply.